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100 _9428
_aBate, Bronwyn
245 _aRental security and the property manager in a tenant’s search for a private rental property
260 _bHousing Studies,
_c2019.
300 _a24 pages
500 _aKEYWORDS: Applications, private rental market, consumer process
520 _aThis article builds on current understandings of rental security by exploring the important role of the property manager in a tenant’s search for a private rental property. In the absence of any legislated right to housing, as is the case in many Anglophone societies, the decision to accept or reject a tenancy application is in the hands of the landlord, and, in many cases, the property manager, who provides expert advice to the landlord. A qualitative content analysis of blogs featured on two national websites advertising rental properties in Australia, identifies six aspects of interactions between the tenant and property manager argued to impact a tenant’s ability to secure a rental property: responsibility, making an impression, established relationships, honesty, flexibility and creative thinking. Findings suggest that understandings of rental security need to extend beyond a tenant’s experience while leasing and must incorporate experiences during the search for a private rental property.
524 _aTo cite this article: Bronwyn Bate (2019): Rental security and the property manager in a tenant’s search for a private rental property, Housing Studies, DOI: 10.1080/02673037.2019.1621271
650 0 _aPrivate Rental
_zAustralia
_9501
856 _uhttps://doi.org/10.1080/02673037.2019.1621271
_yView item on publishers website
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